1Introduction and Scope
At Dm Slide ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy describes how Dm Slide collects, uses, processes, stores, and protects personal information obtained when you access our website at dmslide.com, utilize our Instagram automation platform, or interact with our services.
2Information We Collect
We collect information strictly necessary to provide and operate our automated messaging services:
A. Instagram Graph API Data
When you connect your Instagram Professional Account via Meta OAuth authorization, we receive permissions to access:
- Profile Information: Instagram User ID (IGSID/ASID), Instagram handle/username, display name, and profile picture.
- Content & Comments: Media IDs, post captions, public comments, and comment IDs left on your posts or reels to identify trigger keywords.
- Direct Messaging Interactions: Incoming message sender IDs, message IDs, and user interaction postbacks strictly necessary to match your configured automated replies and follow-gate unlocks.
B. Account & Billing Information
- Account Credentials: Name, email address, and encrypted credentials.
- Payment Data: All payments are processed through Stripe, Inc. Dm Slide only receives tokenized customer IDs, subscription status, and transaction receipts. We never see or store full credit card numbers.
C. Technical & Diagnostic Logs
Standard web server logs, IP addresses, browser types, and session cookies required for authentication and security.
3How We Use Your Information
We process your data exclusively for legitimate operational purposes:
- To execute the automated comment replies and direct message flows you design.
- To verify whether a user follows your Instagram account prior to unlocking links (when follow-gate is enabled).
- To display performance analytics (comments handled, messages dispatched, click rates) in your creator dashboard.
- To process subscription payments and prevent platform abuse.
- To provide customer support and troubleshoot technical inquiries.
4Data Storage, Retention, and Security
We maintain high-standard security safeguards to protect your data:
- Encrypted Storage: All user records and settings are hosted in enterprise-grade PostgreSQL infrastructure (Supabase) protected by SSL/TLS in transit and AES-256 encryption at rest.
- Token Protection: Instagram Graph API access tokens are stored securely and used exclusively for authorized webhook operations.
- Retention: Automation activity logs and conversation metrics are maintained only as long as your account remains active. When you disconnect your Instagram account or cancel your membership, stored tokens are revoked immediately.
5User Data Deletion Instructions (Meta Platform Compliance)
In accordance with Meta Platform Terms (Section 4.b), users have the right to request deletion of their data at any time. You can delete or revoke your data using any of the following methods:
Log in to your Dm Slide dashboard, navigate to Settings, and click Disconnect Instagram. This immediately purges your Instagram access tokens from our database and disables webhook listening.
You can revoke Dm Slide's access directly from your Meta account: Go to Instagram Settings > Security & Permissions > Apps and Websites > Select Dm Slide > Click Remove.
To request complete and permanent deletion of all your stored data, automations, and account records, send an email to hello@dmslide.com with the subject line "Data Deletion Request" and include your registered email address or Instagram handle. All related records will be permanently expunged from our production databases within 30 days.
6Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your location, you have certain statutory privacy rights, including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data.
- Right to Data Portability: Request your data in a structured, commonly used format.
- Right to Opt-Out: We do not sell personal data, so no opt-out is necessary.
To exercise any of these rights, please contact us at hello@dmslide.com.
7Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our privacy team:

